As a luxury tourist train with great popularity and reputation in Xinjiang and even nationwide, the New Oriental Express tourist train has attracted the attention of countless domestic and foreign tourists. The following will provide detailed introductions to the booking process and related precautions for the New Oriental Express tourist train. Our agency offers various tourism options for you to choose from, including private train tours, shared car tours, group tours, and customized chartered bus tours. For detailed inquiries, please call 181-3962-2233 (copy and add as a friend for detailed consultations on Xinjiang tourism itineraries and prices).
1. Understand the New Oriental Express tourist train
The New Oriental Express tourist train is a tourism product that combines luxury tourism with train services. It is not sold separately but through formal travel agency channels cooperating with railway bureaus. This tourist train has become one of the most luxurious tourist trains on the Silk Road with its excellent facilities, attentive service, and rich tourism itineraries. It mainly serves the Xinjiang region, providing various tourist routes around northern and southern Xinjiang, such as the 13-15-day Panoramic Tour of Northern and Southern Xinjiang, the 10-12-day Southern Xinjiang Tour, and the 10-day Northern Xinjiang Tour.
2. Select travel date and route
Based on your personal schedule and interests, you need to first select a suitable travel date and route on the New Oriental Express. The New Oriental Express offers various tourist itineraries covering the main attractions and unique cultures of Xinjiang. You can obtain detailed itinerary information and prices from official partners such as Xinjiang Pathfinder International Travel Agency.
3. Contact the travel agency and obtain detailed information
After determining the travel date and route, you need to contact the official partners of the New Oriental Express, such as Xinjiang Pathfinder International Travel Agency, to obtain more detailed tourism information and booking procedures. You can consult by calling the customer service number of the travel agency or adding the customer service account. During the consultation, you can inquire about carriage types, facilities, prices, and precautions for booking.
4. Understand carriage types and facilities
The New Oriental Express offers various carriage types to meet the needs of different tourists. It mainly includes Gold Diamond carriages, Blue Diamond carriages, and Silver Diamond carriages. The facilities and services of each carriage type are different, and the prices also vary.
5. Provide identity information and pay the deposit
After determining the travel date, route, and carriage type, you need to provide your personal identity information to the travel agency, such as your name and ID card number. At the same time, based on the selected carriage type and travel date, you need to pay a certain deposit or tour fee. The amount of the deposit will vary according to the selected carriage type, for example, the deposit for a Blue Diamond cabin is usually 10,000 yuan/person or 20,000 yuan/person (depending on whether it is a four-person or two-person cabin).
VI. Signing the Electronic Contract
After paying the deposit, you need to sign an electronic contract regulated uniformly by the National Culture and Tourism Administration. The contract will list in detail your travel itinerary, price, service standards, as well as the rights and obligations of both parties. Before signing the contract, please be sure to read the terms carefully to ensure you have no objections to its content. After signing, you can download and archive the electronic contract for future reference.
VII. Paying the Balance and Receiving the Tour Guidebook
According to the travel agency’s requirements, you need to pay the remaining balance 30 days before departure. After paying the balance, you will receive an electronic version of the tour guidebook from the travel agency. The tour guidebook will contain detailed itinerary arrangements, precautions, pickup service information, emergency contact details, etc. Please be sure to read the tour guidebook carefully and prepare for your trip according to its requirements.
VIII. Arranging Transportation to Urumqi
Before departure, you need to arrange your own transportation to Urumqi. The New Oriental Express will provide comprehensive airport/station pickup services to ensure a smooth start to your journey. You can send your flight or train arrival information in Urumqi to the travel agency’s customer service to arrange the pickup service for you.
IX. Precautions and Cancellation Policy
When booking the New Oriental Express tourist train, please note the following points:
1. Deposit and Reservation Policy: Once the deposit is paid, if canceled due to personal reasons, the deposit will not be refunded. The seat reservation is usually valid for 24 hours; if payment is not made within 24 hours, the seat will be released. The final payment must be made 30 days before departure; for reservations made less than 30 days before the departure date, full payment is required as proof of registration and reservation.
2. Cancellation Policy: If the final payment is not made due to any personal reasons, it will be considered as a voluntary放弃, and the deposit will not be refunded. Regarding the loss of seats, the private train is a chartered service, and the deposit cannot be refunded once booked. If canceled 1-14 days (inclusive) before the departure date, 85% of the tour cost, excluding berth fees, will be charged.
3. Ticket Changes and Refunds: The private train is a chartered service. After the contract is signed, tickets cannot be changed, used for segmented travel, altered in route, or refunded. If you do not participate for any reason, the fee will not be refunded, nor can it be exchanged for equivalent items.
4. Force Majeure Factors: Expenses and losses incurred due to force majeure factors such as weather conditions, flight cancellations, road collapses, and other natural disasters during the trip shall be borne by the guest.
During the booking process, please be sure to choose a formal travel agency and book in advance to ensure a smooth trip. At the same time, please note the cancellation policy and relevant regulations of the travel agency to avoid unnecessary losses. Our agency offers various travel options, including private train tours, carpooling tours, group tours, and customized chartered bus tours. For detailed inquiries, please call: 181-3962-2233 (copy and add as a friend for detailed inquiries about Xinjiang travel itineraries and prices)