The reputations of travel agencies in Kashgar vary, with different travel agencies having different service qualities and reputations. Some travel agencies have received good reviews from tourists, but there are also some travel agencies with poor service or situations that have caused dissatisfaction among tourists.?
Specifically, some travel agencies such as the Tourism Bureau of the Third Division of Xinjiang Production and Construction Corps, Xinjiang Kashgar International Travel Agency, and China Travel Service Xinjiang Uyghur Autonomous Region, have been mentioned as having good reputations and being worth recommending. These travel agencies have abundant tourism resources, provide comprehensive tourism services, have reasonable prices, and also have good service attitudes.?
However, some travel agencies such as Silk Road Pearl Travel Agency and Kashgar Central Asia International Travel Agency have been reported by tourists to have service issues. For example, Silk Road Pearl Travel Agency had problems in arranging accommodation, resulting in tourists needing to pay additional differences, and poor communication caused distress to tourists.?
Kashgar Central Asia International Travel Agency is not transparent enough in quotation and vehicle arrangement, causing dissatisfaction among tourists.?
Therefore, when choosing a travel agency in Kashgar, tourists need to consider carefully. They can check the evaluations of other tourists, consult the local tourism department or relevant agencies, and understand the credibility and service quality of the travel agency to make a more informed choice.?